InterLinks404

Find Next Best Content

Turn 404 errors into opportunities

When visitors land on a broken link, InterLinks404 doesn't just show an error page. It uses an intelligent matching algorithm to find and redirect them to the most relevant content on your store.

The Problem & Solution

The 404 Problem

Every Shopify store has broken links. Products get discontinued, URLs change, pages get deleted. When visitors hit these dead ends, they leave frustrated and you lose the sale.

Without InterLinks404

Visitors see a generic error page and leave your store. Lost customer, lost sale.

With InterLinks404

Visitors are automatically redirected to the most relevant product or page. Customer stays, sale saved.

/products/vintage-leather-bag

Visitor clicks old link from Google/Social

InterLinks404 Algorithm

Analyzing URL, finding best match...

/collections/leather-bags

Visitor redirected to relevant content!

The Secret Sauce

Intelligent Matching Algorithm

Our proprietary scoring system analyzes every broken URL and finds the perfect match from your store's content. It's like having an SEO expert redirecting every lost visitor.

Scoring Factors

URL Path Match

Exact or partial path segment matching

+40

Keyword Extraction

Title, handle, and slug analysis

+30

Content Type Match

Product to product, collection to collection

+20

Semantic Similarity

Related words and synonyms

+10

How Matching Works

1

Parse the Broken URL

Extract path segments, handle, and query params

2

Search Your Catalog

Scan products, collections, pages, and articles

3

Score Each Candidate

Apply scoring factors to rank matches

4

Redirect to Best Match

Highest score wins, visitor is rescued!

Live Matching Example

Broken URL:

/products/mens-vintage-leather-wallet-brown

/products/classic-leather-wallet

Matched: "leather", "wallet" | Type: Product

92

Best Match

/collections/leather-goods

Matched: "leather" | Type: Collection

68

Partial

/products/canvas-backpack

No significant match

12

Low

Visitor redirected to /products/classic-leather-wallet
75+

High Confidence

Excellent match

Strong keyword overlap, same content type, and semantic similarity. Visitor will likely find what they wanted.

50-74

Medium Confidence

Good match

Related content with some keyword matches. Better than a 404 page, keeps visitor engaged.

<50

Fallback

Uses fallback

No strong match found. Redirects to your configured fallback (homepage or custom page).

Settings & Configuration

InterLinks404 offers flexible configuration to match your store's needs. Access these settings from Settings → 404 Detection in the InterLinks app.

Enable 404 Detection
Automatically detect and redirect 404 errors to the most relevant page

Fallback Behavior

Choose what happens when no matching content is found:

Advanced Options

Always Match Products

Prioritize matching 404 URLs to products first

Transparent Redirect

Skip the interstitial page and redirect immediately

Custom Interstitial Messages

Customize the messages shown during the redirect process. Visitors see a brief "searching" and "found it" message before being redirected.

Finding the best match...

Please wait while we search

404 Logs & Analytics

Analytics

InterLinks404 Logs

247
Pages Rescued

Visitors redirected to relevant content instead of seeing a 404 error

Broken URL Redirected To Confidence Hits
/products/old-summer-dress /collections/summer-dresses 87 42
/collections/winter-2023 /collections/winter 92 28
/products/discontinued-item /collections/new-arrivals 58 15

What the Logs Show

  • Broken URL: The original 404 URL that was accessed
  • Redirected To: Where the visitor was sent
  • Confidence: The algorithm's match score (higher = better match)
  • Hits: How many times this 404 was triggered

Why Logs Matter

  • Identify which old URLs are still getting traffic
  • See how effective the matching algorithm is
  • Discover broken links from external sources (Google, social media)
  • Create permanent redirects for high-traffic 404s

Best Practices

Keep Your Catalog Updated

The more products and collections you have, the better the algorithm can find matches. Add descriptive titles and handles.

Review Logs Regularly

Check your 404 logs weekly. High-traffic 404s might warrant permanent Shopify redirects.

Use Transparent Redirect Wisely

Enable transparent redirect for a seamless experience, but keep it off if you want visitors to see the "we found it!" message.

Test with Real URLs

After enabling, test with known broken URLs to see how the algorithm performs for your specific catalog.

Important Note

If you're using a custom 404 page or another redirect app, InterLinks404 may conflict. Test thoroughly after enabling and contact support if you need help with configuration.

Ready to Rescue Lost Visitors?

Enable InterLinks404 in your Settings and start turning 404 errors into opportunities.

Open InterLinks Settings